• City offices are still closed to the public. Staff is available to assist by phone @ 409-267-6681 or by e-mail. Please refer to our contact page for e-mail addresses.
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After Hours Emergency 409-277-9250

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Disconnect Service

Closing an Account

  • A Disconnect Form must be filled out by the ACCOUNT HOLDER in order for services to be terminated.
  • If there is a balance due on the account, final charges will be deducted from the deposit on file.
  • Remaining balances will be sent by check to your forwarding address within four (4) to six (6) weeks.